I had the distinct pleasure of speaking with Sean Dwyer, CEO of LoopFuse yesterday. Matt Quinlan, VP of Field Operations joined us to give me a preview of FreeView - a fully-functional marketing automation platform designed to meet the needs of SMB marketers. [Hint: FREE is the key word.]
The folks at LoopFuse [watch the 5 min demo] believe that marketing automation is the future of digital. They want to help B2B small-to-mid-size companies adopt the technology they need to compete effectively with eMarketing programs. What they've done that I think is very unique is to create a Free Forever model.
The Free Forever model includes the tools a marketer needs to score leads, create and execute lead nurturing programs (lead flows in LoopFuse ease), send leads to sales via CRM transfer (and take them back), create alerts, rules and even harness pre-existing lead capture forms.
Yes, there's a catch. FreeView is limited to 2,500 prospects, 5,000 emails per month and 100,000 page views. But, the really cool part is that you can have it forever. No more trying to prove value and ROI during a paltry 30-day trial. Marketers can actually create a nurturing program for a target audience and run it across the entirety of the complex buying process—tweaking and refining as they go to build the business case for expanding the program.
There are a couple of really useful things I should mention:
- Salesforce.com integration is about a 3 click process. But even better, marketers can choose to import leads during that process and have them all transferred into the FreeView system so they can be up and running fast.
- No charge per seat. You want to expand visibility into nurturing progress to your salespeople? No problem.
- Build extensive behavioral dossiers on companies, not just individual prospects. I've been preaching for a while that marketers need to reach beyond decision makers. Now you can do so easily by monitoring your reach inside companies, as well as their activities as a group, or drill down to the individual level.
- Scoring overview. In addition to summarizing all activity for a lead and ranking explicit demographic information, marketers also see how many times each activity is performed during the course of building the score. This insight can be really useful for evaluating interest levels for content formats, topics, etc.
- Gain access to the system about 120 seconds after creating your account.
LoopFuse FreeView is definitely worthy of consideration for SMB marketers. The company has spent a lot of time creating a system that is intuitive and arming marketers with instructive how-to videos within the system to ensure they have what they need to get up and running fast. If you've been trying to figure out how to prove the value of marketing automation to build the business case for implementing it in your company, this may be the perfect opportunity.
As you know, there's just no way to brilliantly execute a primarily digital marketing process without the technology to support it. Now, there's no excuse left about why you don't have it.











Score! Thank you Ardath - this is a great find!
Posted by: Ian Goldsmid | June 30, 2010 at 01:23 PM
You're welcome, Ian! Let me know if you try LoopFuse. I'd love to know what you think.
Posted by: Ardath Albee | June 30, 2010 at 01:34 PM
Ardath - I will - in fact the timing couldn't be better having taken on two new clients whose volumes are low at this point and I had been wondering how I would deal with that :-)
Posted by: Ian Goldsmid | June 30, 2010 at 02:41 PM
Thanks for the article Ardath. Ian, if you have any troubles at all just post your questions to http://help.loopfuse.com (use your LoopFuse FreeView username/password). Best of luck!
-Quin'
Matthew Quinlan
LoopFuse
Posted by: Matthew Quinlan | July 01, 2010 at 12:04 PM
Matthew - looking forward to seeing how the user experience compares with Marketo which I've been using for a year - (one of my clients went with it Nov 2009) ...
I think you guys have made a brilliant bus dev decision with your free start model. I am wondering if the monetization math was quite challenging [rhetorial question]?
Posted by: Ian Goldsmid | July 01, 2010 at 11:55 PM
Ardath,
I think you really hit on the key value prop when identifying the problem with traditional 30-day trials:
"No more trying to prove value and ROI during a paltry 30-day trial. Marketers can actually create a nurturing program for a target audience and run it across the entirety of the complex buying process—tweaking and refining as they go to build the business case for expanding the program."
The face of marketing is changing. Approaches that were successful 24 or ever 12 months ago (a.k.a. source a list and blast email) are rapidly declining as awareness and acquisition tools. In our digital begot social world I see an integrated, cross-channel approach being key to being successful.
Marketers need to learn how to manage a consistent conversation with a prospect across the big 6 of web, email, search, display, content syndication, and social engagement.
This is why I'm so high on the Loopfuse Free offering. Their tool enables marketers to begin experimenting with what the emerging face of marketing looks like without eating into their working budgets (for media, events, content, etc.).
Great piece Ardath, first time I've comes across your work, but will be sure to start following you!
- Tewks
TheMarketingMojo
Posted by: Tewksbum | July 08, 2010 at 06:38 AM
Thanks, Tewks! I'm glad you came across the blog and decided to contribute your thoughts.
I agree that learning how to manage a consistent conversation is a key skill set for today's marketers.
Posted by: Ardath Albee | July 08, 2010 at 04:15 PM
Awesome and informative blog shared by you here. I love to read related to marketing automation and this blog give enough understanding for marketing automation.
Posted by: http://www.karney.co.il | September 15, 2011 at 11:23 AM